Quality

Rambaldi + Co. continuously seeks advanced and innovative solutions aimed at delivering high-quality products and services.

To achieve this, the Company’s primary objective is to pursue business growth through technological innovation and the development of human resources, in order to provide a service to Customers that complies with applicable legislation and the highest market standards.

To this end, the Company adopts a Quality Management System in accordance with ISO 9001:2015 as an organizational model capable of measuring and continuously improving corporate performance and, consequently, relationships with Customers, Employees, Suppliers, and all interested parties.

The Company’s strategies, translated into specific objectives and targets, are as follows:

Systematic commitment by Management to ensure the continuous improvement process;

Monitoring and optimizing business processes, correcting Non-Conformities that cause waste and defects, in order to continuously improve performance;

Involving and engaging personnel at all levels in achieving company objectives;

Building relationships with Customers and stakeholders based on maximum collaboration, always evaluating all requests in order to provide timely responses and appropriate solutions, and to understand any implicit needs that may be satisfied or generate opportunities for new services;

Measuring company performance, also through benchmarking against similar organizations within the sector;

Collaborating with Suppliers to continuously improve the quality of the service provided and, where possible, initiating a shared growth path;

Maintaining resources adequate to the organizational structure;

Identifying personnel training needs in order to plan consistent and targeted interventions that ensure the maintenance of competencies and professional growth;

Measuring performance and defining objectives and targets consistent with available resources and with the Company’s role within its operating territory;

Adopting an effective risk-based approach;

Taking into consideration aspects related to climate change.

The implemented Quality Management System is based on rules and practices established and agreed upon with all members of the organization (employees and collaborators), formalized in specific documents and procedures that guide each company function in carrying out its activities, ensuring the achievement of the defined objectives and targets.

The achievement of the above objectives is possible only through the commitment of all personnel.

Therefore, each manager and all organizational levels are required to raise awareness among their collaborators in order to:

Ensure compliance with procedures and operational rules;

Ensure respect for assigned roles;

Achieve the defined quality objectives within their area of responsibility;

Combat inefficiencies and propose actions for the continuous improvement of processes;

Increase their knowledge and enrich their professional expertise;

Lead collaborators by example and engagement;

Respect diversity (of opinion, culture, religion, language, skin color, etc.).